常見問題
If you purchase Credits by UnionPay Mobile QuickPass from the app game, it may take some time for the Credits to be reflected in your balance.
*It may take an hour or a little longer depending on the situation.
If you have waited for a few hours and it is not reflected, please contact us here.
若您在Android App中通過雲閃付購買Johren點數，點數到賬可能需要一些時間。
*大致爲1小時左右到賬，依據實際情況可能提前或延後。
若購買幾個小時後仍沒有到賬，請聯絡客服。